1. 你是一個記者，要揭發一個政客的陰謀。你會

公開你的意見，使輿論迫使他離職。

和他單獨談話，勸他立即辭職，否則你將公布他的罪狀。

找出人證物證，公開于報章。

將你的懷疑告訴其他記者，詢問他們的意見。

2. 你是一個律師。現在你要在法庭為一個被控謀殺的人辯護，從所有資料中，你確知他無罪，你怎樣說服法官認為他是無罪?

將所有事實詳細報告。

根據事實做簡單扼要的說明。

以適當的手勢做動人的演說。

請求陪審團的同情

3. 你是某著名醫院的護士長，現在正面臨一個嚴重的問題。兩個非常能干的護士長彼此不合作且制造糾紛，你曾與她們談話，希望改善這種情況，但她們之間的關系并未改善。

最好是將其中較不能干的解聘，另雇較好的來代替她。

勸她們采取互不理睬的態度。

指派給她們不舒服的工作，籍以教訓她們最好還是合作。

派她們到不同的病房去，因而無需在一起工作。

4. 某教師從不承認自己的錯誤，她認為學生在課堂發問是向她的權威挑戰。但自己卻常常尖酸刻薄地諷刺同事而從不道歉，總認為自己是對的。她又喜歡插嘴，有她在場時，別人就沒有機會說話了。假如你是校長，你怎樣處理?

你會不予理會，因為她再教幾年就要退休了。

告訴她假如再不改過就要被解聘了。

很鄭重地和她談論，使她了解她的行為在教育上會有不良的影響。

安排一位心理醫生去幫她了解她的行為，并予以改善。

5. Suppose you were a salesperson who sold brushes and you had stopped at Mrs. Zhang's door. But she said, I don't want　to buy anything today. I'm terribly busy. I don't want to be disturbed.You would

apologize to her and leave.

ask her whether you could come tomorrow.

let her see the products you have.

ask her whether she had used the products of your company， whether she　would like to have a look at the brushes， and send　her a sample for free.

6. Suppose you were a line manager of a manufactory. Your subordinate Mr. Wang had lowered his work efficiency without any　reason recently. His work was very important. The doctor of the manufactory　did a physical examination for him, but found no　problem. In this case, you would

tell him he would loose his job if he wouldn't improve his work efficiency.

talk with him and try to find what had troubled him.

praise him occasionally. Perhaps he would feel excited and improve his work　efficiency consequently.